Adding an Item

The Add option allows users to add an item reported as lost or found but yet to be claimed.

Clicking on the Add button opens the Create an Item pop-up screen where users can create records for a lost or a found and unclaimed item.

Perform the following steps to add an item reported as lost:

Navigate to Rooms Mgmt ➜ Lost and Found.

Click the Add button. The Create an Item pop-up screen is displayed.

Refer to the following table and fill in the fields:

Field	Description
Status	Select Lost.
Type	Select the type of item from the drop-down list.
Create a type	Click to open the Add pop-up screen to create a new type of item.
Active	Enable to have the item type as active.
Type	Enter the name of the item.
Code	Enter the code to refer to the item. Click Save to create the new type of item.
Date & Time	Select the date from the calendar and set the time when reported.
Item Description	Enter a relevant description of the item. For example, color, brand, or model.
Who lost an item	Search and select the guest’s profile in the search field. Users can perform an advanced search by clicking the Advanced Search button.
Create a new profile	Select to create a new guest profile.
Last Name	Last name of the guest.
First Name	First name of the guest.
Email	Email ID of the guest.
Phone Number	Phone number of the guest.
Active	Enable to keep the profile active.
Archived	Enable to archive the profile.
Preferred Contact Method	Choose one among the following options to contact the guest: Phone Number Mailing Address Email
Preferred Return Method	Choose one among the following options on how the item must be returned: Mail Pickup
Select Location	Select between Room and General Area and enter the relevant details of where the item was lost.
Location Details	Description of the possible whereabouts of the lost item.

Click Save to create the lost item entry.

Perform the following steps to add an item found and is yet to be claimed:

Navigate to Rooms Mgmt ➜ Lost and Found.

Click the Add button. The Create an Item pop-up screen is displayed.

Refer to the following table and fill in the fields:

Field	Description
Status	Select Found-Unclaimed.
Type	Select the type of item from the drop-down list.
Create a type	Click to open the Add pop-up screen to create a new type of item.
Active	Enable to have the item type as active.
Type	Enter the name of the item.
Code	Enter the code to refer to the item. Click Save to create the new type of item.
Found By	Enter the name of the person who found the item, which in general should be an employee.
Date & Time	Select the date from the calendar and set the time when reported.
Item Description	Enter a relevant description of the item. For example, color, brand, or model.
Storage Location	Select a location from the drop-down list where the item is stored.
Tag Number	Enter the tag number of the stored item.
Select Location	Select between Room and General Area and enter the relevant details of where the item was found.
Location Details	Description of the whereabouts of the found item.

Click Save to create the found-unclaimed item entry.